Refund policy

At Nishe, we want you to love what you wear. If you're not completely satisfied with your purchase, we're here to help! Please review our return and refund policy to ensure a smooth process.

Returns
• Eligibility: Returns are accepted within 7 days of delivery for items that are unused, unwashed, and in their original condition with tags attached.
• Return Process: 
1.    You can place your return request yourself by logging in via https://shopify.com/68980965544/account
2.    Return shipping costs apply at a flat price of INR 50/-

Refunds
• Eligibility for Refunds: Refunds are processed once we receive and inspect the returned item. If the item meets our return conditions, a refund will be initiated.
• Refund Options:
   o Refund to the original payment method.
   o Store credit for future purchases.
• Processing Time: Refunds typically take 7-10 business days to reflect, depending on your payment provider.

Exchanges
• We currently do not offer direct exchanges. To get a different size or item, return your original purchase and place a new order 
• Alternatively, you can also drop us a mail at houseofnish23@gmail.com mentioning your order ID, reason for exchange, current size and required size of item and we will take it up from there. 

Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us on houseofnish23@gmail.com within 48 hours of delivery with photos. We’ll replace the item or issue a full refund, including return shipping costs.

Cancellation Policy
Orders once placed cannot be cancelled. 

Need more Help?
Reach out to us at: houseofnish23@gmail.com

At Nishe, we prioritize your satisfaction and strive to make every shopping experience exceptional! 💛 #DoWhatMovesYou